Tatum

Customer story

Hex Trust

Hex Trust is the institutional gateway to digital asset services, providing secure, regulated, and full-stack infrastructure across custody, staking, and markets - all powered by the data from the Tatum RPC Gateway.

Hex Trust product

Tatum successfully developed a custom solution for us within weeks — despite the functionality not being supported at the time. The implementation has performed reliably ever since. The team demonstrated a clear understanding of our requirements and executed with precision and professionalism.

Steffen Wirth, Hex Trust Head of Blockchain Infrastructure

What is Hex Trust

Hex Trust is the institutional gateway to digital asset services, providing secure, regulated, and full-stack infrastructure across custody, staking, and markets. Through multi-jurisdictional licensing, institutional-grade security, and deep capital-markets expertise, Hex Trust enables banks, funds, and enterprises to access digital assets with confidence.

  • Largest institutional player globally in Bitcoin staking, reinforcing leadership in Bitcoin DeFi (BTCFi)
  • Secured Major Payment Institution license in Singapore and Virtual Asset Service Provider license in Dubai
  • Closed a strategic investment round led by Morgan Creek Digital and completed its first acquisition, Byte Trading, in 2025

Why Hex Trust Chose Tatum

Low-Latency RPC Response

Hex Trust required ultra-fast, low-latency connections to multiple blockchains to maintain a seamless custody experience. Tatum’s infrastructure consistently delivered the performance needed to meet institutional-grade SLAs.

Uninterrupted Service

Reliability is paramount in custody and staking. Tatum provided resilient node infrastructure with near 100% uptime, ensuring uninterrupted operations and minimizing any risk of downtime.

Custom-Developed Solution

Tatum developed a bespoke solution tailored to Hex Trust’s unique technical requirements within weeks—despite the functionality not being available out of the box. This custom implementation has performed reliably ever since.

How is Hex Trust Using Tatum?

Enhancing Custody Infrastructure

Hex Trust leverages Tatum as a Tier-1 third-party node provider to enhance the scalability and reliability of its custody platform. Tatum supplies both primary and secondary nodes across key blockchain networks.

Delivering Low-Latency, Resilient Operations

By combining Hex Trust’s proprietary infrastructure with Tatum’s RPC services, the company achieves low-latency response times and uninterrupted performance—critical capabilities for institutions managing assets at scale.

Supporting Multi-Chain Custody

Tatum’s infrastructure has become a resilient extension of Hex Trust’s core node infrastructure, enabling secure custody services across multiple chains with institutional-grade reliability.

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